Reservation

Please note: The booking becomes binding at a payment of a deposit for confirmation (booking guarantee) and the transmission of the booking confirmation.
We remind you that as from 01.01.2014 we are obliged to levy a municipal residence tax of 1.55 € per person per day (except children up to 14 years). From 2020 it will be 1.75 € per person per day (except children up to 14 years). The tax will be collected on location.

Holiday area Alpe di Siusi Live Card

Guests of our accommodation get the Alpe di Siusi Holiday Area Live Client Card, free of charge. The Card facilitates holidaymakers’ exploration of the Alpe di Siusi holiday area as well as the wider region of South Tyrol, providing a single-ticket access to all types of public transport, such as train and bus.

The following services are included:

  • shuttle bus services of the Alpe di Siusi holiday area (except bus routes 10 and 11)
  • regional and local trains from Brennero as far as Trento and from Malles to San Candido
  • bus services throughout the province (town, suburban and city buses)
  • the Renon, Colle, Maranza, San Genesio, Meltina and Verano cable cars
  • the narrow track Renon railway and the Mendola cable railway
  • a return trip between Malles and Zernez on a Swiss Postbus service
  • + discount on Combi Card, Nordic Pass and Seiser Alm Card Gold (discount: 3 in 7 or 7 days = 2,00 €; 14 days = 4,00 €)

Information for guests who are travelling with all types of public transport, such as train or bus:
It is possible to get the card by post in advance. The card is only valid for regional and local trains from Brennero as far as Trento and from Malles to San Candido. The ticket needs to be validated on the relative train station.
Dogs don’t have the right to get the client card and have to pay the regular fare in the SAD busses. The transfer of dogs in the shuttle busses is free of charge.

Optional services

  • breakfast basket (fresh products from our farm and from South Tyrol)
  • Fresh bread service
  • Homemade products: eggs, milk, homemade jams, syrup, dried apples and pears, herbs, herbal teas and herbal salts, as well as seasonal fruit and vegetables
  • Baby equipment available on request (free of charge)

Information

  • The Seis-Seiseralm orbit can be reached in just 5 minutes.
  • Shuttle bus to orbit (Telfen stop is a 5-minute walk away)
  • Hiking trails directly from the farm
  • Non-smoking house / apartments (outdoors available)
  • Own car park
  • Barbecue facilities for guests
  • Living farm with many animals: rabbits, cats, cows and horses.
  • Children are welcome to help with the daily farm work (calves calves, hay work, feeding cows and much more)
  • Please bring for your four-legged family members your own basket or blanket.

Arrival and departure

Check-in: from 2 p.m.
If you arrive early, you can unload the bags in the meantime and explore the farm.
In case of an unexpected delay, we are pleased to receive a message from you.

Check-out: 10 a.m.
Late check-out is possible, but can not be guaranteed (possible upon request).

pick-up service: If you wish to arrive using public transport, we will be happy to pick you up from the nearest railway station or bus stop.

Cancellations/vacation insurance

In the event that something unforeseen happens and you can not start your journey, the following conditions apply:
According to the Italian Consumer Protection Code, there is no right of withdrawal. However, we grant you the right to withdraw according to following cancellation conditions as defined in art. 1382 (Civil Code):
You may cancel your reservation until 60 days prior to arrival without any cancellation fee. We will retain only the deposit.

In case of a cancellation between 59 days before arrival and the booked day of arrival,  following cancellation fees apply:
Cancellation until 28 days before arrival: required to pay 3 days of the entire booking period;
Cancellation less than 28 days before arrival: 70% of the full price.
In case of “no show” or early departure, the guest is required to fully pay for the entire booking period on conditions as defined in art. 1382 (Civil Code).

As a special service and to save costs, we offer you the Red Rooster cancellation insurance. Click here and close your vacation insurance.
If something should get in the way of your holiday plans, please let us know as soon as possible.

This is obligatory information according to the EU Regulation No. 524/2013 of the European Parliament and Council. The online European Consumers’ Dispute Resolution Platform (ODR) can be found here: ec.europa.eu/consumers/odr/main

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